Last updated November 12, 2026
Job seekers never pay ioneinfo, so this policy applies only to employers and clients who buy advertising or software services from i One Infotech Inc..
Job advertising
- Before your campaign starts: full refund if you cancel in writing.
- Featured listings: if you cancel within 7 days of going live, we refund the unused portion, pro-rated by day.
- Sponsored (pay-per-click) placement: you pay only for clicks delivered; any unused prepaid balance is refundable on request.
- Invalid clicks: clicks we identify as automated or fraudulent are credited back automatically.
Software & IT services
Projects are billed by milestone as set out in your order. Deposits are refundable until work on the first milestone begins. Completed and accepted milestones are not refundable. If we fail to deliver a milestone as agreed, you may request a refund for that milestone.
How to request a refund
Email info@ioneinfo.com with your order details. We reply within 2 business days and send approved refunds to the original payment method within 10 business days.
Questions
i One Infotech Inc. · 157 Manhattan Dr, Ste 117, Naperville, IL 60564 · +1 (800) 874-7787